PLP site does not recognize my user name

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Totti
Posts: 2
Joined: Wed Sep 23, 2015 8:50 am

PLP site does not recognize my user name

Post by Totti » Wed Sep 23, 2015 9:01 am

I had an account last year and am unable to log in on the PLP site with my user name or e-mail. Even if I register under a new name and e-mail, it gives me the error "Sorry, this username already exists". I've tried many obscure user names and it keeps saying the same thing. Admittedly, I'm not 100% sure what e-mail I registered with (but I'm confident I'm using the right one). I know my user name was the same as the one I'm currently using in this forum. Thanks for any help in the matter.

ProlinePlayer
Site Admin
Posts: 2076
Joined: Sun Mar 31, 2013 6:33 am

Re: PLP site does not recognize my user name

Post by ProlinePlayer » Wed Sep 23, 2015 9:40 am

yes I get the same thing. :(

I recently upgraded the software that handles memberships - there seem to be a few problems ......

I'll look into this right away

PLP

ProlinePlayer
Site Admin
Posts: 2076
Joined: Sun Mar 31, 2013 6:33 am

Re: PLP site does not recognize my user name

Post by ProlinePlayer » Wed Sep 23, 2015 9:45 am

I've opened the account for you manually. You should receive an email with username and password.

Thanks for bringing this to my attention.

PLP

Totti
Posts: 2
Joined: Wed Sep 23, 2015 8:50 am

Re: PLP site does not recognize my user name

Post by Totti » Wed Sep 23, 2015 10:03 am

Thanks for the quick reply, PLP. You are a top lad! Keep up the good work as it is greatly appreciated!

ProlinePlayer
Site Admin
Posts: 2076
Joined: Sun Mar 31, 2013 6:33 am

Re: PLP site does not recognize my user name

Post by ProlinePlayer » Thu Oct 08, 2015 11:13 am

This problem actually took a while to fix but everything should be working properly now.

PLP

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